Forms and Policies
Published: Apr. 8, 2025
For your convenience the below documents are available to download and print or for your review. This will allow you to fill out your forms prior to your first appointment. Please remember to bring them with you on the day of your visit. Thank you!
Attestation on Reproductive Health Care
Request for Restriction of PHI
Request for Correction or Addendum for PHI
Request For Account of Disclosure
New Patients - 4 Years and Under
Office Policies
GENERAL POLICIES
The first two hours of each day are reserved for parents with urgent calls or those having children that may need to be seen that day. Please hold non-urgent calls such as prescription refills, referrals and well child appointment requests for later in the morning or afternoon.
Our nursing staff is also available to speak with you about concerns and to help you determine whether your child needs to be seen in the office.
After hours, the doctors may be paged for urgent or emergency issues that can’t wait until office hours. You may reach our service by calling our office at 281-364-8600. Our on-call doctor will return your call. We strive to return calls within 30 minutes.
Step Pediatrics is conveniently located next door to the Woodlands Center MRI for film imaging needs.
PAYMENT POLICY
We ask that payment be made at the time of the visit. We accept Mastercard, American Express, Discover, and Visa. We can no longer accept cash or checks. We will file your insurance claim for you if we are contracted with your particular managed care plan. You will be billed for charges that your insurance company did not pay. All co-pays and deductible payments are due at the time of the visit. We can offer a payment plan for self-pay patients. For more details, refer to our financial policy.
STEP Pediatrics Financial Policy (PDF)
INSURANCE INFORMATION
We are contracted with many insurance companies. We ask that if you have a plan that necessitates a PCP determination, that you call your insurance plan to verify that our doctors are providers for your plan. If you have questions about our insurance plans, please contact our office.
*Note to parents of newborns: You must contact your insurance company to add your baby to your health plan. You have a limited time in which to do this, or your baby will not receive health insurance benefits.
APPOINTMENTS
Patients are seen by appointment only in order to operate efficiently, timely and respectfully of your other commitments. We schedule 15-minute appointments for check-ups and sick visits and have 30-minute consultations appointments available as well. We will try to accommodate your schedule needs; however, the availability of appointments and the nature of your child’s problem will ultimately determine your appointment time.
On occasion, a very ill child will need a prolonged or immediate visit, and we will try to keep you apprised of any scheduling delays. We ask that when you make your appointment, you give us as detailed information as possible so that we may allot the appropriate amount of time for your child. Please be sure to remind us if your child has any pertinent health history when scheduling your appointment.
We ask all patients to arrive 15-20 minutes early to complete check-in. We reserve the right to reschedule any patient that is late for their appointment. Please help us to stay on schedule by calling if you will be more than 10 minutes late for your appointment.